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Your Data & Privacy

Plain-language explanation of what we collect, who sees it, and how you stay in control. No legal jargon. Updated April 2026.
The short version: Your data belongs to you. You can download it anytime. You can delete everything permanently. Pharma companies only see aggregated, anonymous community data — never your individual records. We will never sell your personal information.

What data do we collect?

Data TypeWhatWhy
AccountEmail, name, password (hashed)To create and secure your account
Diagnosis ProfileTumor type, markers (IDH, MGMT, 1p/19q), treatments, disease statusTo match you with relevant clinical trials and research
Health TrackingSignal check-ins, medications, side effects, scansTo generate your Appointment PDF and track your health over time
CommunityPosts, replies, reactions, poll votesTo participate in the community
ResearchProtocol votes, survey responses, research question votesTo contribute to research governance
Trial InterestsWhich trials you've bookmarked, your interest level, notesTo build your research interests section in the Appointment PDF

Who can see your data?

You

You can see, download, and delete all your data at any time from your dashboard settings.

Your Linked Caregiver (if you accept one)

A caregiver can only link to you if you explicitly accept their request. They can submit their own observations but cannot see your private health data or modify your records. Their data appears separately in the Appointment PDF, clearly attributed.

Your Doctor (via the Appointment PDF)

The Appointment PDF is generated by you and shared by you. We never send it to anyone automatically. You print it or save it as PDF and bring it to your appointment. Your doctor only sees what you choose to share.

The Zyntha Team

We can see aggregated platform statistics (total users, posts, check-ins) but do not routinely access individual health records. We may access specific data only for technical support at your request or for content moderation (reported posts).

Pharmaceutical Companies

Pharma companies never see your individual data. They receive aggregated, anonymous community-level insights only — such as "43% of GBM patients on TMZ reported nausea severity 6/10 or higher." Every data package delivered to a pharma partner is published on the platform so you can see exactly what they received.

What pharma companies can and cannot do

Non-negotiable rules:

The Research Wallet

The Research Wallet is funded by four sources: pharma surveys, protocol reviews, industry-sponsored patient education, and pharma AMAs. 100% of every fee goes to the wallet — Zyntha keeps nothing. Every quarter, community members vote on how funds are allocated across four buckets: Clinical Research, Caregiver Support, Library & Translation, and Emergency Reserve. The balance, all transactions, and all votes are visible to every member.

Anonymous posts

When you post anonymously, your identity is stored internally for safety moderation only (in case of content that violates community guidelines). Your name, email, and identity type are never exposed in any API response, page, notification, or data export. No one — not other users, not moderators, not pharma companies — can see who wrote an anonymous post.

Your rights

Download your data

Go to My Health → scroll to the bottom → click "Download My Data." You'll receive a JSON file with all your health records, community posts, trial interests, and account information.

Delete your account

Go to My Health → scroll to the bottom → click "Delete My Account." This permanently removes all your data from our systems. Community posts you've made will be anonymized (author removed) but the content may remain to preserve conversation threads. This action cannot be undone.

Correct your data

You can update your diagnosis profile, medications, and all health data at any time from your dashboard.

Security

Contact us

Questions about your data or privacy? Email privacy@zyntha.org

Want to report a security issue? Email security@zyntha.org

For Clinicians Research Wallet Create Account